Elc Big City Garage Manual 96

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Donated several ex display toys to local charity shop Scratched through the ELC logo on the underside of product. HERE

I guess it depends on your local store I suppose We are quite strict but we've been burnt by people bringing in second hand stuff asking for a swap.. One of the same items was returned to us several weeks later, customer insisted that it was bought and paid for instore, took great pleasure in showing her the big X scored into the plastic and showing her the actual screwdriver I used to do it! On another occasion we had a gentleman returning several large items and getting the full price money put on giftcards (this was before the 28 day with receipt policy) He'd been buying them from a nearby closing down ELC and had the cheek to tell the manager over there, unlucky for him the manager was transferring to our shop after the closure, he came back in for more refunds and we refused and told him we knew what he was doing. HERE

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